Fictional demo businessSpecialty coffee roastery with a café and online shop
Pražírna Zrnko
Specialty coffee roasted in Žižkov
We roast specialty coffee twice a week in our small roastery on Seifertova, which also has a café with a handful of tables. Our online shop sells whole beans, drip bags, brewing gear, gift boxes and subscriptions.
- Roasted every Monday and Thursday
- Ships within 24 hours on weekdays
- Free pick-up on Seifertova
Website chat · Tomáš · 21:05
Beans for espresso
Late in the evening, Bára recommends two coffees to match the customer's taste and sends a ready-made cart.
The business, names, prices and conversations are made up for this showcase. They show only what Front Desk really does.
Where the answers come from
This business's price list and knowledge base. For you, the AI drafts them from your website and you just review them.
Price list
- Brazil Cerrado 250 gMilk chocolate, hazelnut, low acidity.CZK 349
- Seifertova Blend 250 gCocoa and caramel, holds its own with milk.CZK 329
- Seifertova Blend 1 kgOur house espresso blend in a better-value bag.CZK 1,190
- Colombia Huila 250 gCocoa, cane sugar, red apple.CZK 389
- Ethiopia Guji Hambela 250 gPeach, jasmine, black tea; light roast.CZK 429
- Ethiopia Sidamo Bensa 250 gPeach, bergamot, honey; light roast.CZK 419
- Kenya Nyeri 250 gBlackcurrant, grapefruit, juicy body.CZK 449
- Drip bag mix, 10 pcsTen single-cup filter servings from three origins.CZK 249
- Hario V60 02 ceramic dripperCeramic dripper for 1–4 cups.CZK 690
Knowledge base
How do I get to you?
We're on Seifertova street in Žižkov, a short walk from the Husinecká tram stop. Parking is in the Prague 3 blue zone; short stays can be paid via the parking app.
How can I pay?
The online shop accepts cards, Apple Pay, Google Pay and bank transfer. In the café you can pay by card or cash.
How much is shipping and when do you dispatch?
Zásilkovna pick-up points cost CZK 79, PPL home delivery CZK 119, and shipping is free over CZK 1,000. Orders placed by 14:00 on weekdays ship the same day.
Can I pick up my order in person?
Yes, pick-up at the café on Seifertova is free. We'll have your order ready within 2 hours during opening hours and let you know when it is.
When do you roast and how fresh will my coffee be?
We roast every Monday and Thursday and ship coffee no later than a week after roasting. The roast date is always printed on the bag.
Can you grind the coffee for me?
Yes, just add your brewing method to the order note, for example moka pot or filter. For espresso we recommend whole beans ground right before brewing.
Can I return items?
Unopened brewing gear and grinders can be returned within 14 days of delivery. Coffee is a food product and can't be returned, but if it's not for you, message us and we'll work something out together.
What warranty do grinders and brewing gear have?
Grinders and other brewing gear come with the statutory 24-month warranty. We handle warranty claims within 30 days; just send us a message.
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