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Fictional demo businessFlower shop with an Instagram shop and delivery across Prague

Ateliér Pivoňka

Flowers from Smíchov, delivered the same day

We tie bouquets, flower boxes and dried flowers in a small studio on Štefánikova Street in Smíchov. We sell in the shop and through Instagram, deliver across Prague the same day, and also make wedding and event flowers.

  • Same-day delivery across Prague
  • Morning delivery between 8:00 and 10:00
  • Free dedication card

Štefánikova, Praha 5 – Smíchov

Mon–Fri
9:00–18:00
Sat
9:00–14:00
Sun
closed
I want this for my business
Ateliér PivoňkaLucie · AI · online
Martin: Good evening, I need a bouquet for my wife's birthday tomorrow morning

Instagram · Martin · 21:40

Bouquet for tomorrow

In the evening Lucie replaces the unavailable peonies with garden roses and ranunculus, arranges morning delivery and creates the order.

A 2–3 min pause before replying, like a person · sped up in this demo

AI consoleLucie · flower shop advisor
  1. Waiting for a message…

The business, names, prices and conversations are made up for this showcase. They show only what Front Desk really does.

Where the answers come from

This business's price list and knowledge base. For you, the AI drafts them from your website and you just review them.

Price list

  • Pastel bouquet SPowder-pink roses, freesia, eucalyptus; about 15 stems.CZK 690
  • Pastel bouquet MPowder-pink roses, freesia, eucalyptus; about 25 stems.CZK 990
  • Pastel bouquet LPowder-pink roses, freesia, eucalyptus; about 35 stems.CZK 1,390
  • Garden rose and ranunculus bouquet MSoft, full bouquet in peach and cream, about 20 stems.CZK 1,050
  • Peony bouquet MSeasonal, May to June only. Currently out of stock.CZK 1,490
  • Flower box MFlowers in a round box, ready to give.CZK 1,290
  • Dried flower bouquetLong-lasting bouquet of grasses and dried blooms.CZK 890
  • Autumn dried flower wreathWreath for a door or a wall.CZK 790
  • Bridal bouquetMade to measure, price from, depends on the flowers chosen.CZK 2,400

Knowledge base

  • How do I get to you?

    We're on Štefánikova Street in Smíchov, a few minutes' walk from Anděl metro station. You can pull up briefly in front of the shop; otherwise the area is in Prague 5's blue parking zone.

  • How can I pay?

    In the shop you can pay by card, Apple Pay, Google Pay or cash. Online, in the cart, we accept card and bank transfer.

  • How much is delivery and when will you deliver?

    Delivery across Prague costs CZK 149, and we deliver in four windows: 8:00–10:00, 10:00–13:00, 13:00–17:00 and 17:00–19:00. Orders placed by 14:00 are delivered the same day; for the morning window, order by 22:00 the evening before at the latest.

  • Can I collect my flowers in person?

    Yes, in-store pickup on Štefánikova Street is free. We prepare bouquets from our range within 2 hours during opening hours.

  • Which flowers are in season now?

    We have peonies only in May and June. In autumn we make bouquets from garden roses, ranunculus, dahlias, chrysanthemums and dried flowers.

  • How long do the flowers last and what if they wilt?

    Cut flowers usually last 5–7 days if you trim the stems and put them in clean water with the nourishment we include. If a bouquet doesn't look fresh within 3 days of delivery, message us and we'll send a replacement or refund you.

  • What if nobody is home for the delivery?

    The courier rings the bell first and calls the recipient. Without an agreement, the flowers are not left at the door or with neighbours; we arrange a new delivery the same day or the next morning.

  • Can an order be changed or cancelled?

    Ready bouquets from the range can be changed or cancelled for free until 18:00 the day before delivery. Made-to-measure orders, such as wedding work, are arranged individually with the owner, Hana.

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