Fictional demo businessPhone, tablet and laptop repair shop
Kvark Servis
Phone and laptop repairs in Vinohrady
Kvark Servis on Slezská repairs phones, tablets and laptops, from screen and battery replacements to cleaning after liquid damage and data recovery. Most common iPhone and Samsung repairs are done while you wait, and diagnostics are ready within 24 hours.
- Screens and batteries usually within an hour
- Diagnostics within 24 hours
- 24-month warranty on parts and labour
WhatsApp · Klára · 21:50
Cracked screen at night
At 10 pm, with nobody minding the shop, Ema quotes the repair from the catalogue and books it for the next day.
A 2–3 min pause before replying, like a person · sped up in this demo
The business, names, prices and conversations are made up for this showcase. They show only what Front Desk really does.
Where the answers come from
This business's price list and knowledge base. For you, the AI drafts them from your website and you just review them.
Price list
- Device diagnosticsDeducted from the price if you have the repair done with us.CZK 490
- iPhone 13 screen replacement – originalGenuine Apple part, done while you wait.CZK 6,990
- iPhone 13 screen replacement – compatible OLEDQuality replacement OLED, slightly lower brightness.CZK 3,490
- Samsung Galaxy A screen replacementA series, original service part.CZK 2,990
- iPhone battery replacementNew battery plus a health check after fitting.CZK 1,490
- Android battery replacementIncludes resealing the back cover.CZK 1,290
- Charging port replacementUSB-C or Lightning, charging tested after the repair.CZK 1,290
- Phone cleaning after liquid damageUltrasonic board cleaning, ready in 2–3 days.CZK 1,290
- Laptop diagnostics after liquid damageDisassembly and board inspection, results within 24 h.CZK 690
Knowledge base
How do I get to you, and can I park nearby?
We're on Slezská street in Vinohrady, a few minutes' walk from both Náměstí Míru and Jiřího z Poděbrad metro stations (line A). The area is a Prague 2 paid parking zone, and you can pay for short stays in the parking app.
How can I pay?
You can pay by card, in cash, or with Apple Pay and Google Pay. We're happy to invoice businesses using their company ID number.
Can I cancel or reschedule my appointment?
Yes, you can cancel or move your appointment free of charge by messaging Ema. Please let us know at least 2 hours in advance so someone else can take the slot.
What warranty do you offer?
All replaced parts and labour come with a 24-month warranty. If a battery or screen isn't working as it should, we'll check it for free and replace it under warranty.
What's the difference between an original and a compatible screen?
Touch and Face ID work the same on both. The compatible OLED is slightly less bright, and the iPhone shows a non-genuine part notice in Settings.
How long does a repair take?
Screen or battery replacements on common phones usually take under an hour, and you're welcome to wait with us. Diagnostics take up to 24 hours, cleaning after liquid damage 2–3 working days.
What should I do if liquid got into my device?
Switch the device off straight away, unplug the charger and don't turn it on, not even to test it. Don't use a hairdryer or put it in rice, and bring it in as soon as possible, ideally the same or the next day.
What should I bring?
Just the device, plus the charger for a laptop. Your passcode isn't required, but it lets us test everything after the repair; we recommend backing up your data beforehand.
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