For fashion boutiques
“What size will fit me?” The AI answers from your size chart.
Sizes, colours in stock, delivery with Zásilkovna or PPL and returns – the AI answers from the material you give it and writes up the order, even while you're packing parcels.
9:50 pm
„A customer messages on Instagram asking if the dress comes in M and whether it can arrive by Saturday.“
Where customers slip away today
Size questions again and again
“I'm 168 cm with a 92 cm bust – what size?” – and the same in every DM.
“Do you have it in my size?”
Colours and sizes change day by day, and answering each question separately takes a lot of time.
Orders and returns lost in chats
An Instagram order and a question about returns get buried among other messages, and the reply comes late.
What it would look like for you
Three typical situations. Prices and times are examples only – the AI uses your real details.
Customer: Hi, I'd like the linen dress in olive, size M.
AI receptionist: Hi! Olive in M is in stock. Shall I write up the order? I'll need your name and address, or a Zásilkovna pick-up point.
Customer: Yes, Zásilkovna in Smíchov, Jane Novak.
Customer: How much is that coat and what size should I take? I'm 168 cm with a 92 cm bust.
AI receptionist: The coat is €99. By the size chart, M would suit you (bust 90–94 cm). Delivery by Zásilkovna is €3. Shall I write up the order?
Missed call · 18:05
AI receptionist: Hello, we're packing orders and missed your call. Tell me what you're looking for – I'll give you size, availability and delivery right away.
Customer: I'd like to return a jumper that doesn't fit. How does that work?
What will matter most to you
Sizes from your size chart
You add your size chart and the AI advises only from it. If the measurements are borderline, it says so or passes the question to you.
Instagram, WhatsApp and Messenger in one place
One AI answers the same everywhere – from the same products, delivery and returns terms.
Complaints and disputes are yours
The AI explains the terms you've set. Trickier cases go to you, and you can take over the conversation at any time.
Frequently asked questions
Where does the AI get the sizes from?
From the size chart and product descriptions you upload. If the measurements are unclear, it doesn't guess – it says so and passes the question to you.
What does the AI say about returns?
For distance purchases (website, Instagram) customers have a legal right to withdraw from the contract within 14 days of receiving the goods, without giving a reason. The AI states this as a legal right and adds the return terms you set (e.g. where to send the goods back).
Can the AI take orders?
Yes, it writes up the order with the contact and delivery method and you confirm it. It doesn't process payments itself.
Does it reply to customers from abroad?
Yes, in the customer's language – Czech, Ukrainian, English and others.
Try it on your own website
Leave your contact or run the demo on the home page. Launch is usually the same day.
I want this on my site
Leave your contact. We'll get in touch and set up an AI receptionist from your website.